The NHIF portal is designed to facilitate easy access to information and resources for its members. Individuals can use the portal to register for NHIF membership, check their contribution status, and access important documents such as NHIF cards. Additionally, the portal often provides updates on NHIF policies, healthcare services covered, and any changes in the contribution structure. Members can also use the portal to submit claims for medical expenses and track the status of their claims.

The NHIF portal plays a crucial role in promoting transparency and efficiency in the healthcare system by providing a convenient online interface for members to manage their health insurance benefits. Resources tab includes strategic plan (2019-2022), branches and their contacts, patients forms e.g. outpatient claim form, and a list of contracted hospitals by county and level.